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J Peter Hendrikx, the Managing Director of Terra Nova Consultancy Ltd, is an IAA Licensed Immigration Adviser, number 200800214, and is therefore bound by the Code of Conduct from the Immigration Advisers Authority. Details of this Code of Conduct may also be found below and on the website of the IAA.

 

Code of Conduct Immigration Advisers Authority (IAA) January 2014

1. Obligations to Clients
 
1.1 Care, Respect, Diligence and Professionalism
 
A licensed immigration adviser must, with due care, diligence, respect and professionalism:
a) perform his or her services; and
b) carry out the lawful informed instructions of clients; and
c) take reasonable steps to ensure clients’ interests are represented if the adviser cannot for any reason continue as a representative; and
d) work in a manner that does not unnecessarily increase costs; and
e) acknowledge the cultural norms and values of clients; and
f) facilitate the provision of interpreters and translators where appropriate; and
g) when requested, assist clients to access information about the Treaty of Waitangi and tikanga (Maori customs and traditions).
 
1.2. Confidentiality
 
A licensed immigration adviser:
a) must preserve the confidentiality of clients; and
b) must not disclose confidential information, other than for the purposes of the administration of the Immigration Advisers Licensing Act 2007, the promotion of the immigration interests of clients to Immigration New Zealand, as required by law, or otherwise without the client’s prior consent.
 
1.3. Document Security
 
A licensed immigration adviser must:
a) ensure any personal documents belonging to or relating to clients are held securely whilst in the adviser’s possession; and
b) return passports and other personal documents to clients, on request, without delay and in a secure manner.
 
1.4 Code of Conduct
 
A licensed immigration adviser must:
a) explain to and provide clients with a copy of the Licensed Immigration Advisers Code of Conduct before any agreement is entered into; and
b) display the Licensed Immigration Advisers Code of Conduct in a prominent place at the adviser’s place of business at all times.
 
1.5 Written Agreements
 
A licensed immigration adviser must ensure that:
a) before any agreement is entered into, clients are made aware, in writing and in plain language, of the terms of the agreement and all significant matters relating to it; and
b) agreements contain a full description of the services to be provided by the adviser; and
c) clients are advised that they are entitled to seek independent legal advice before entering into agreements; and
d) clients confirm in writing that they accept the terms of agreements; and
e) changes to the terms of agreements are recorded and agreed in writing.
 
1.6 Work Within Limits of Knowledge and Skills
 
A licensed immigration adviser must work within the scope of his or her individual knowledge and skills.
 
 
2. Obligations to the Minister of Immigration, the Department Handling Immigration Matters, the Immigration Advisers Authority and the Immigration and Protection Tribunal
 
2.1. Legislation and Operating Requirements
 
A licensed immigration adviser must, at all times:
a) act in accordance with New Zealand laws and the laws of other jurisdictions if working and living offshore; and
b) act in accordance with immigration legislation, including the Immigration Act 2009 and regulations made under it, the Immigration Advisers Licensing Act 2007, and applicable international obligations; and
c) comply with the operating requirements of Immigration New Zealand; and
d) comply with the operating requirements of the Registrar of Immigration Advisers; and
e) meet the procedural and operating requirements for managing appeals and appearing before the Immigration and Protection Tribunal; and
f) uphold the integrity of New Zealand’s immigration system and the Immigration Advisers Authority; and
g) maintain respectful and professional relationships; and
h) hold written authority from clients to act on their behalf; and
i) take all reasonable steps to submit applications in a timely manner to ensure that clients maintain lawful immigration status.
 
2.2. Vexatious Applications, Appeals, Requests and Claims
 
If a proposed application, appeal, request or claim is vexatious or grossly unfounded (for example, it has no hope of success) a licensed immigration adviser must:
a) encourage the client not to lodge it; and
b) advise the client in writing that, in the adviser’s opinion, it is vexatious or grossly unfounded; and
c) if the client still wishes to lodge it, seek written acknowledgement from the client that he or she has been advised not to.
 
3. Business Management
 
A licensed immigration adviser must maintain professional business practices relating to finances, records, documents, contracts and staff management, including:
a) confirming in writing to clients when applications have been lodged, with ongoing timely updates; and
b) confirming in writing to clients when work ceases part way through the immigration process on clients’ instructions or by the action of the adviser; and
c) obtaining agreement in writing to any material increase in costs as soon as the increase is known to the adviser; and
d) providing any refunds payable upon completing or ceasing a contract for services; and
e) maintaining complete client records that track all transactions for a period of 7 years and making those records available for inspection on request by the Authority; and
f) confirming in writing the details of material discussions with clients; and
g) maintaining correct and up to date business contact details.
 
 
4. Client Funds
 
A licensed immigration adviser must:
a) establish and maintain a separate clients’ bank account for holding all clients’ funds paid in advance for fees and/or disbursements; and
b) withdraw funds held on behalf of clients only when payments for fees and/or disbursements fall due; and
c) use funds held on behalf of clients only for the purpose for which they were paid to the adviser.
 
5. Misrepresentation
 
5.1. Advisers
 
A licensed immigration adviser must not, in a false, fraudulent or deceptive manner, misrepresent or promote:
a) himself or herself; or
b) his or her business; or
c) his or her clients or the clients’ immigration opportunities; or
d) New Zealand’s immigration requirements.
 
5.2. Applications
 
A licensed immigration adviser must not knowingly provide false or misleading documentation with any application, appeal, request, claim or other representation, or conceal relevant information relating to any application, appeal, request, claim or other representation.
 
 
6. Conflicts of Interest
 
A licensed immigration adviser, in relation to immigration matters, must not:
a) represent a client who has potentially conflicting interests with another client of the adviser; or
b) represent a client with whom he or she has a potential conflict of interest; or
c) enter into an arrangement with a client other than for the provision of immigration advice if the arrangement creates a potential conflict of interest;
unless the client agrees in writing to representation or the arrangement subsequent to the adviser disclosing the potential conflict.
 
 
7. Disclosure
 
A licensed immigration adviser must disclose:
a) to clients - any financial and non-financial interests in goods or services recommended or supplied to clients;
b) to the Immigration Advisers Authority - any information that would have a material effect on the adviser’s licence;
c) to Immigration New Zealand - any relevant change in circumstances relating to the representation of clients or to clients’ immigration applications;
d) to the Immigration and Protection Tribunal – any change in circumstances relating to the representation of clients or to the factual circumstances relating to a matter before the Tribunal.
 
8. Fees
 
A licensed immigration adviser must:
a) set fees that are fair and reasonable in the circumstances; and
b) before commencing work incurring costs, set out the fees and disbursements (including Immigration New Zealand fees and charges) to be charged, including the hourly rate and the estimate of the time it will take to perform the services, or the fixed cost for the services; and
c) set out payment terms and conditions; and
d) ensure that fees, disbursements and payment terms and conditions are provided to clients in writing prior to the signing of any written agreement; and
e) each time a fee is payable, provide clients with an invoice containing a full description of the services that the invoice relates to.
 
9. Provision of Complaints Procedures
 
A licensed immigration adviser must:
a) develop and maintain internal procedures for the resolution of complaints; and
b) explain to and provide clients with a copy of the adviser’s internal complaints procedure before any agreement is entered into; and
c) explain to, and provide clients with, the details of the complaints and disciplinary procedures that are outlined in the Immigration Advisers Licensing Act 2007; and
d) where complaints have been received by the Registrar of Immigration Advisers, provide timely responses to requests by the Registrar, as required by the Registrar’s operating requirements.
 
 
10. Display of Licence
 
A licensed immigration adviser must:
a) display the adviser’s licence in a prominent place in the adviser’s place of business at all times; and
b) provide evidence of being licensed to clients on request.
 

PROFESSIONAL RESPONSIBILITIES (CODE OF CONDUCT 2014)

 

General

1. A licensed immigration adviser must be honest, professional, diligent and respectful and conduct themselves with due care and in a timely manner.

 

Client care

2. A licensed immigration adviser must:

a. maintain a relationship of confidence and trust with the client and provide objective advice 

b. acknowledge the cultural norms and values of the client 

c. facilitate the provision of interpreters and translators as appropriate

d. where appropriate, advise the client when they may be eligible for legal aid under the Legal Services Act 2011 in relation to a refugee status or protection claim or appeal or immigration detention 

e. obtain and carry out the informed lawful instructions of the client, and 

f. when requested, assist the client to access information about the Treaty of Waitangi and tikanga (Māori customs and traditions). 

 

Legislative requirements

3. A licensed immigration adviser must:

a. if operating in New Zealand, act in accordance with New Zealand law 

b. if operating offshore, act in accordance with the law of the jurisdiction they are operating in, and 

c. whether in New Zealand or offshore, act in accordance with New Zealand immigration legislation, including the Immigration Act 2009, the Immigration Advisers Licensing Act 2007 and any applicable regulations. 

 

Confidentiality

4. A licensed immigration adviser must:

iii. for the administration of the Immigration Advisers Licensing Act 2007, or

iv. as required by law, and

b. require that any employees or other persons engaged by the adviser also preserve the confidentiality of the client.

 

Conflicts of interest

5. Where a licensed immigration adviser is aware that there is a potential or actual conflict of interest relating to the client, including the existence of any financial or non-financial benefit the adviser will receive as a result of the relationship with the client, the adviser must disclose the potential or actual conflict to the client in writing.

6. Where a licensed immigration adviser is aware that there is a potential or actual conflict of interest relating to the client, the adviser may only represent or continue to represent the client where the client gives written consent.

7. A licensed immigration adviser must not in any circumstances represent or continue to represent the client where they are aware that there is an actual conflict of interest that means:

a. the adviser’s objectivity or the relationship of confidence and trust between the adviser and the client would be compromised, or

b. the adviser would breach the confidentiality of a client.

 

Work within limits of knowledge and skills

8. A licensed immigration adviser must:

a. work within the scope of their individual knowledge and skills, or under direct supervision if a provisional licence holder, or refer the client to another professional 

b. if a limited licence holder, explain to the client that a limited licence authorises them to provide immigration advice only in relation to specified matters, and they may provide advice only in those areas, and 

c. if a provisional licence holder, explain to the client that a provisional licence requires them to work under the direct supervision of a full licence holder, and they must seek advice from the supervisor whenever necessary. 

 

Futile immigration matters

9. If a proposed application, appeal, request or claim is futile, grossly unfounded, or has little or no hope of success, a licensed immigration adviser must:

a. advise the client in writing that, in the adviser’s opinion, the immigration matter is futile, grossly unfounded or has little or no hope of success, and 

b. if the client still wishes to make or lodge the immigration matter, obtain written acknowledgement from the client that they have been advised of the risks. 

 

Professional relationships

10. A licensed immigration adviser must:

a. if they are aware that the client has previously used another licensed or exempt immigration adviser:

i. ensure that the previous contract has ended, or

ii. ensure that the client has terminated the services in writing, or

iii. with the client’s written consent, terminate the services in writing on the client’s behalf, or 

iv. if the client wishes to continue to engage another licensed or exempt immigration adviser, ensure that there are clear instructions on the terms of engagement with the new adviser 

b. comply with the operating requirements of Immigration New Zealand 

c. when applicable, comply with the operating requirements of the Immigration and Protection Tribunal 

d. disclose to the Immigration Advisers Authority in writing any information that would have a material effect on their licence, and 

e. notify the Immigration Advisers Authority in writing of any changes to their details as recorded on the register of licensed immigration advisers as soon as practicable, but no later than 10 working days, after the change. 

 

Supervision

 

Supervision agreement

11. A provisional licence holder and their supervisor must have a supervision agreement in place that is approved by the Registrar of Immigration Advisers.

 

Roles and responsibilities of the supervisor

12. A supervisor must:

a. hold a full immigration adviser licence 

b. ensure that any fees charged for supervision are fair and reasonable in the circumstances

c. act in accordance with the supervision agreement as approved by the Registrar of Immigration Advisers

d. preserve the confidentiality of the provisional licence holder’s clients

e. where there is a close personal relationship with the provisional licence holder, ensure that this does not compromise the supervision agreement between the parties, and

f. inform the Registrar of Immigration Advisers when any notice is given that the supervision agreement is to be terminated.

 

Roles and responsibilities of the provisional licence holder

13. A provisional licence holder must:

a. act in accordance with the supervision agreement as approved by the Registrar of Immigration Advisers

b. inform the Registrar of Immigration Advisers when any notice is given that the supervision agreement is to be terminated

c. not give immigration advice for any period of time in which they do not have in place a supervision agreement approved by the Registrar of Immigration Advisers, and

d. provide any new supervision agreement to the Registrar of Immigration Advisers for approval.

 

Professional Practice 

 

Immigration adviser licence

14. A licensed immigration adviser must provide evidence of being licensed to the client.

 

Complaints procedure

15. A licensed immigration adviser must:

a. develop and maintain an internal complaints procedure that notes that the client may also complain to the Immigration Advisers Authority, and

b. if a complaint is made to the adviser, follow their internal complaints procedure.

 

Initial consultations

16. A licensed immigration adviser:

a. must, if charging a fee for an initial consultation, before the initial consultation, obtain the client’s written consent to the fee and the payment terms and conditions for that fee, and

b. when conducting an initial consultation with the client or potential client, whether charging a fee or not, is not required to meet the requirements at 17 and 18 below, but must adhere to all other requirements of this code of conduct.

 

Code and complaint documents

17. Before entering into a written agreement with the client, a licensed immigration adviser must:

a. provide the client with the summary of licensed immigration advisers’ professional responsibilities, as published by the Registrar of Immigration Advisers 

b. explain the summary of licensed immigration advisers’ professional responsibilities to the client and advise them how to access a full copy of this code of conduct, and 

c. advise the client that they have an internal complaints procedure and provide them with a copy of it. 

 

Written agreements

18. A licensed immigration adviser must ensure that:

a. when they and the client decide to proceed, they provide the client with a written agreement 

b. before any written agreement is accepted, they explain all significant matters in the written agreement to the client 

c. all parties to a written agreement sign it, or confirm in writing that they accept it, and 

d. any changes to a written agreement are recorded and accepted in writing by all parties. 

 

19. A licensed immigration adviser must ensure that a written agreement contains:

a. the name and licence number of any adviser who may provide immigration advice to the client 

b. where an adviser is representing the client, written authority from the client for the adviser to act on the client’s behalf 

c. if the adviser holds a provisional licence:

i. a record that a provisional licence requires them to work under the direct supervision of a full licence holder, and that they must seek advice from the supervisor whenever necessary

ii. the name and licence number of their supervisor, and

iii. a record that they will disclose the client’s personal information to their supervisor who is obliged to keep that information confidential

d. if the adviser holds a limited licence, a record of what specified matters their limited licence authorises them to provide immigration advice in relation to, and that they may provide advice only in those areas

e. a full description of the services to be provided by the adviser, which must be tailored to the individual client

f. where fees are to be charged, the fees for the services to be provided by the adviser, including either the hourly rate and the estimate of the time it will take to perform the services, or the fixed fee for the services, and any New Zealand Goods and Services Tax (GST) or overseas tax or levy to be charged

g. the likely disbursements that will be incurred (including any Immigration New Zealand fees), including the amount, if known, or a reasonable estimate

h. where disbursements will be incurred, whether the disbursements will be paid directly by the client or by the adviser on the client’s behalf

i. where fees and/or disbursements are to be charged, the payment terms and conditions for any fees and/ or disbursements

j. where fees and/or disbursements are to be charged, what interest on unpaid accounts will be charged, if any

k. where fees and/or disbursements are to be charged, the adviser’s refund policy

l. if applicable, a record of any potential or actual conflict of interest relating to the client, including the existence of any financial or non-financial benefit the adviser will receive as a result of the relationship with the client

m. a record that a copy of the summary of licensed immigration advisers’ professional responsibilities has been provided and explained to the client, and

n. a record that a copy of the adviser’s internal complaints procedure has been provided to the client.

 

Fees

20. A licensed immigration adviser must:

a. ensure that any fees charged are fair and reasonable in the circumstances

b. work in a manner that does not unnecessarily increase fees, and

c. inform the client of any additional fees, or changes to previously agreed fees, and ensure these are recorded and agreed to in writing.

 

Disbursements

21. A licensed immigration adviser must:

a. charge disbursements to the client at the actual amount, if known, or at a reasonable estimate of what it costs the adviser to provide the service 

b. work in a manner that does not unnecessarily increase disbursements, and 

c. inform the client of any additional disbursements, or changes to previously agreed disbursements, and ensure these are recorded and agreed to in writing. 

 

Invoices

22. A licensed immigration adviser must, each time a fee and/or disbursement is payable, provide the client with an invoice containing a full description of the services the fee relates to and/or disbursements that the invoice relates to.

 

Receipts

23. A licensed immigration adviser must, each time a payment is received in cash from the client, provide the client with a receipt, clearly indicating which invoice(s), if applicable, the receipt relates to.

 

Refunds

24. A licensed immigration adviser must:

a. ensure that refunds given are fair and reasonable in the circumstances 

b. ensure that refund obligations can be met, and 

c. promptly provide any refunds payable upon completing or ceasing a contract for services. 

 

Client funds

25. A licensed immigration adviser must, if taking payment for fees and/or disbursements in advance of being payable and invoiced:

a. recognise that these client funds remain the property of the client until payable and invoiced 

b. establish and maintain a separate client account for receiving and holding all client funds paid in advance 

c. deposit any mixed funds (funds including payable payments and advance payments) into the client account at the outset and then as soon as practical withdraw from the client account the portion of the funds that were payable and for which an invoice has been issued 

d. cover any administrative costs of maintaining the client account

e. withdraw client funds only when payments for fees and/or disbursements are payable and invoiced

f. use client funds only for the purpose for which they were paid to the adviser, and

g. when requested by the Registrar of Immigration Advisers, have business accounts audited by a Chartered Accountant to show that any client funds taken in advance are held in a separate client account and only withdrawn when payments for fees and/or disbursements are payable and invoiced.

 

File management

26. A licensed immigration adviser must:

a. maintain a hard copy and/or electronic file for each client, which must include:

i. a full copy of the client’s application or other immigration matter

ii. copies of all written agreements and any changes to them

iii. copies of all written communications (including any file notes recording material oral communications and any electronic communications) between the adviser, the client and any other person or organisation

iv. copies of all invoices and receipts relating to the client

v. copies of all personal documents relating to the client supplied to the adviser, and

vi. evidence of the safe return of the client’s original documents

b. confirm in writing to the client when applications have been lodged, and make on-going timely updates 

c. confirm in writing to the client the details of all material discussions with the client 

d. maintain a well-managed filing systems

e. maintain each client file for a period of no less than 7 years from closing the file, and make those records available for inspection on request by the Immigration Advisers Authority, and 

f. when requested by the client or their new licensed or exempt immigration adviser, release a copy of all applications lodged on behalf of the client and all correspondence relating to the client.

 

Document security and return

27. A licensed immigration adviser must:

a. ensure any financial and personal documents belonging to or relating to the client, whether held physically or electronically, are held securely whilst in the adviser’s possession, and 

b. when requested or required, return passports and other personal documents to the client without delay and in a secure manner. 

 

Termination of services

28. A licensed immigration adviser must ensure that:

a. the termination of services, for any reason, is confirmed to the client in writing 

b. where they cease to act for the client for any reason other than the completion of agreed services, they inform Immigration New Zealand or the Immigration and Protection Tribunal, as appropriate, that they are no longer representing the client, and 

c. if, for any reason, the adviser cannot continue to act for the client, the adviser fully updates the client on the status of their immigration matter and advises them of where they could get assistance. 

 

MISREPRESENTATION

 

Advisers

29. A licensed immigration adviser must not misrepresent or promote in a false, fraudulent or deceptive manner:

a. themselves, including their qualifications or their licence status or type 

b. their business 

c. their employees 

d. the client 

e. immigration opportunities or risks, or 

f. New Zealand’s immigration requirements. 

 

Former government officials

30. Licensed immigration advisers who are former government officials must take special care to ensure representations regarding their qualifications and past employment are strictly factual and must not promote the notion that they may have special access or influence.

 

Applications

31. A licensed immigration adviser must:

a. not deliberately or negligently provide false or misleading documentation to, or deliberately or negligently conceal relevant information from, the decision maker in regard to any immigration matter they are representing, and

b. if they become aware that false or misleading documentation has been provided to, or that relevant information has been concealed from, the decision maker in regard to any immigration matter they are representing:

i. inform the client about the potential consequences of continuing to misrepresent themselves to the decision maker

ii. discuss with the client the ways the misrepresentation or concealment could be remedied, and

iii. should the client not consent to take action to remedy the situation, terminate their services to the client in writing.

 

Trade mark

32. A licensed immigration adviser must, if using the “Licensed by Immigration Advisers Authority” trade mark, do so in accordance with the Trade Mark Licence Agreement.

NZAMI Code of Ethics

Terra Nova Consultancy Ltd is also a Full (Individual) Member of the New Zealand Association for Migration & Investment and the Managing Director J Peter Hendrikx has been elected Director on the Board of the NZAMI. We abide by the Code of Ethics of the NZAMI as published here and on their website.

"All members of the Association for Migration and Investment are expected to conduct their businesses ethically and in accordance with the law. The present Code of Ethics is established by the Association to guide members and protect the public when members are providing advice and/or service specifically related to New Zealand's immigration law, policy and procedures."

The Rules of the New Zealand Association for Migration & Investment Incorporated are as follow;

1. Members, whether in New Zealand or not, will, in the conduct of their business with their clients, and with the New Zealand Immigration Service, comply with all of the requirements of New Zealand law, as if they were in New Zealand.

New Zealand has high standards of business and ethical behaviour that are enforced by legislation. These standards include, for example, Human Rights, Race Relations, Fair Trading and Privacy. Members of the New Zealand Association for Migration and Investment, whether New Zealanders or not, and whether in New Zealand or not, shall in all respects deal with their clients and with the New Zealand Immigration Service as if governed by the requirements of New Zealand law, and any failure to do so shall be regarded as a breach of the ethics of the Association.

2. Members will uphold the integrity of New Zealand's immigration system.

The attention of members is drawn to the Offences Section of the Immigration Act. Amongst other things, it is an offence to make any statement or provide any information or submission, knowing it to be false or misleading; or to counsel any person to be or remain in New Zealand in breach of a permit; or to encourage migration by publishing any representation that is false or misleading. Any action which is in breach of the offences provision of the Immigration Act, will be considered a breach of the ethical rules of the Association, whether or not the member is charged or convicted in terms of the Immigration Act. This obligation to uphold the integrity of New Zealand's immigration system is paramount to the obligation to represent the client in terms of Ethical Rule 5.

3. Members must take all reasonable care to ensure that before any engagement is entered into on behalf of the client, that the client is made aware in writing of the precise nature of the engagement and all significant matters relating to it, including the Members obligations under the Code of Ethics.

When dealing with members, clients should not, after engagement, be subject to unexpected outcomes, costs or procedures. Particularly in the matter of fees, the quantum, or if there is none, then the method of calculation of them, must be explained to, and accepted by the client prior to engagement, and recorded in written form, wherever reasonably possible.

4. A Member providing immigration consulting services shall:a. do so in a competent, efficient and professional manner; b. offer advice only in those areas where the member has competence; c. be familiar with those sections of the New Zealand Immigration Service Policy and Procedure Manual applicable to the member's areas of business and keep abreast of relevant changes of policy and procedure.

Members providing immigration advice and/or services are expected to possess or have ready access to an updated copy of the New Zealand Immigration Service Policy and Procedure Manual, and to be familiar with the practical issues which arise in preparation, lodgement and support of applications to the New Zealand Immigration Service. If the New Zealand Association for Migration and Investment sets standards or provides training in particular aspects of immigration law and procedure, which are relevant to a member's area of business, then the member will be expected to meet those standards, and to undertake that training, if necessary, to achieve that standard.

5. During the term of engagement, members will represent their client properly and to the best of their ability, and will use their best endeavours to provide a successful outcome, subject to compliance by the client with the terms of engagement.

If any member becomes aware of their own inability to properly represent a client, the support of other Association members should be sought, in order to protect the client's interests. If the client fails to comply with the terms of engagement, the member should provide the client with a reasonable opportunity to comply, before declining to act further. In the event the member becomes aware that the client's actions may lead the member to a breach of Ethical Rules 1 and 2, the client should be advised accordingly, and the member should, if necessary, withdraw from engagement.

6. Members will disclose any financial interest in goods or services recommended or supplied to clients.

The attention of members is specifically drawn to the need to comply with the Secret Commissions Act 1908 and the Fair Trading Act 1986.

7. Members will respect the vulnerability of migrants, and will not exploit that vulnerability for commercial advantage.

Migrants are particularly vulnerable in regard to documentation. Members will take particular care in regard to travel documents, tickets and personal documentation, and specifically will not, under any circumstances, withhold from a client any personal documentation provided by or on behalf of that client.

8. Members will not disclose or permit disclosure of confidential information regarding their client's business, without the proper consent of the client, or unless it is necessary to do so to comply with Ethical Rule 2.

The requirement of confidentiality is self-evident in terms of Ethical Rule 1 and the Privacy Act. The purpose of the present Ethical Rule is to underline the paramount nature of Ethical Rule 2, and particularly to reinforce the obligation of members to uphold the integrity of New Zealand's immigration system. Not only should members not themselves do anything which is a breach of the Offences Section of the Immigration Act, neither should they allow themselves to knowingly be a shelter behind which clients breach the Offences Section of the Immigration Act. Privacy Principal No.11 of the Privacy Act, while not requiring disclosure of private information, does permit disclosure "to avoid prejudice to the maintenance of the law by any public sector agency, including the prevention, detection, investigation, prosecution and enforcement of offences".

9. Any breach of any Ethical Rule of this Association by a person or company employed by, or appointed as, or acting as an agent of a member of this Association, will be regarded as a breach of that Ethical Rule by the member, and any disciplinary action shall he taken against the member.

Clients are not well placed to form judgements on the credibility of individuals, or of agency arrangements. If a staff member or an agent is acting on behalf of a member, the Rules of the Association shall apply to the relationship with the client, whether by the member or by his or her staff member or agent. This ethical rule cannot be contracted out of by any member, and will be applied widely, in the event members form loose arrangements that they later claim not to be employment or agency arrangements. The clear purpose of this Ethical Rule is to ensure that indirect linkages with members of the Association, whether on - or off-shore, are covered as widely as possible by these Ethical Rules.

These Rules adopted on 10.08.2001 and registered by the Registrar of Companies on 07.11.2001 have been consolidated to include the Amendment to the Rules adopted on 17.03.2003 and registered on 20.03.2003.

Newsflash

Allocation times BMB

Current allocation times ( 5 April 2017) to allocate a Business application!

Meeting the Minister of Immigration

 

20170217 minister

Friday 17 February 2017 in Botany, Manukau, Auckland

The IPT Annual Report 2015

Please click here for some interesting reading noting that on average 33% of Appeals with the IPT is allowed! Interesting question you could ask yourself: what does that mean for a Decision made by INZ?

Licensed Adviser

Johannes Petrus (Peter) Hubertus Cornelis Hendrikx

Licensed Immigration Adviser
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License number: 200800214

Is your Immigration Adviser
licenced by the NZ Government?
Click here for details www.iaa.govt.nz

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Terra Nova Consultancy Ltd
14 Glanworth Place, Botany 2106
Manukau, Auckland 2106,
New Zealand
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Please arrange visit by appointment.

Phone: +64 9 265 1578
Mobile: +64 275 706 540

Postal Address:
PO Box 58385, Botany
Manukau, Auckland 2163,
New Zealand

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