• From 24 November, 2014, Immigration New Zealand will join eMedical, an online immigration health processing system developed by Australia’s Department of Immigration and Border Protection (DIBP) and Citizenship and Immigration Canada. eMedical will replace INZ’s existing paper-based medical certificates, and will be used by INZ’s panel physicians.
  • eMedical is used by panel physicians to record results of an applicants’ immigration medical examination. This information is provided to Immigration New Zealand through a secure online channel.

Why eMedical?

  • eMedical will save time and costs for Immigration New Zealand and our customers. It provides a secure online channel for a visa applicant’s health information. In most cases, this information will not need manual assessment by immigration officers.
  • The current paper-based manual process for processing and assessing immigration health information is slow and costly and it’s a significant barrier to achieving timely visa decisions.
  • About 20 per cent of visa applicants require a physical health assessment as part of their application. Currently, these assessments are completed by approved panel physicians in the migrant’s home country, and then migrants submit the hard-copy medical certificate with their application. This information is then handled and assessed by Immigration New Zealand staff and, in some cases, onshore medical assessors.

What are the benefits of eMedical?

  • Eliminating paper medical certificates will help Immigration New Zealand cut application processing times, reducing administrative overhead costs and client follow-up queries.
  • eMedical will shorten the referral process required when an applicant’s medical certificate must be reviewed by a medical assessor. Requests for additional information will be electronically channelled back through eMedical to the applicant’s panel physician, improving the customer experience by eliminating the current Immigration New Zealand’s “middle man” step.

When will eMedical be introduced?

  • eMedical will be rolled out in a staged approach from November 24, with the system and new business processes tested on a group of six offshore countries in the first stage. These countries are Cambodia, Singapore, South Africa, Thailand, the United Arab Emirates and Vietnam.
  • eMedical will have a second rollout stage at the end of January 2015 to all offshore eMedical-enabled countries. The final rollout stage will be onshore in New Zealand from the end of March 2015, coinciding with the establishment of Immigration New Zealand’s new onshore panel physician network.
  • From the end of March 2015, the majority of medicals in support of a visa application will be submitted electronically by Immigration New Zealand’s panel physicians and be triaged, and decided in most cases by the Immigration Health System.

Who will be able to use eMedical?

  • Physicians who are members of Immigration New Zealand’s panel physician networks when eMedical is implemented. In addition the panel physician network overseas, Immigration New Zealand will be establishing a panel physician network (including radiologists) within New Zealand, which physicians will be offered the opportunity to join. More information for physicians both overseas and in New Zealand will be available in May 2014.

(Source INZ)

Covid 19 Notice

As the impact of the coronavirus continues to evolve, we face this unprecedented situation together. The pandemic is affecting all of us. At Terra Nova Consultancy Ltd we wish to reach out and update you on how we are addressing it. Our top priority is to protect the health and safety of our employees, clients, and our communities. Our focus on customer service remains at the center of everything we do, and we are fully committed to continue to serve you with our services, and striving to provide our services without interruption.Please listen and act upon the advise given by the Government, only in that way will we together be able to combat this challenge. And as always, stay healthy and keep safe.

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Contact Details

Terra Nova Consultancy Ltd
14 Glanworth Place, Botany 2106
Manukau, Auckland 2106,
New Zealand

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Please arrange visit by appointment.

Mobile: +64 275 706 540

Postal Address:
PO Box 58385, Botany
Manukau, Auckland 2163,
New Zealand

Licensed Immigration Adviser

Johannes Petrus (Peter) Hubertus Cornelis Hendrikx

License number: 200800214

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