We are committed to providing our customers with a secure, private one-to-one consultancy experience. We guarantee our commitment to the Privacy ACT 1993, an act that promotes the protection of the individual privacy in general.
The Privacy Act 1993 provides for the appointment of a Privacy Commissioner to investigate complaints about interference with individual's privacy.
Why does Terra Nova Consultancy Ltd collect and retain personal information?
We collect your personal information to enable us to complete a full assessment of your options or possibilities to immigrate to New Zealand. In some cases we may even request Immigration New Zealand under the provisions of the Offcial Information Act to provide further and detailed immigration information from you.
The personal information obtained will allow us to check that you meet certain policy instructions particular to a specific type of application. These instructions are set by the New Zealand Government and controlled by the New Zealand Immigration Service.
Your personal information is also used to enable us to lodge a visa application with Immigration New Zealand, on-line or in paper format
Your personal information may also assist us to enhance our web site so that we may offer a more personalised, tailored service to our clients. We also use this information to undertake any dealings or consultations with you and with INZ.
We are also bound by the IAA Code of Conduct that requires us to retain client files for a period no less than 7 years from the closing date of your particular file.
Who can access this information and who is it shared with?
Only specified Terra Nova Consultancy Ltd employees are able to access your personal data.
Terra Nova Consultancy Ltd will never share your personal data with any third parties.
The storage of personal information
We are aware that you may be concerned about the privacy and confidentiality of your personal information. We have taken many steps - from both technical and systems perspectives - to ensure that all of your information is well protected, however we also recommend that you use common sense, and for example, do not disclose your email and password to anyone.
Should you have any questions, please contact us
